The increasing complexity of IT infrastructure and business needs require technical assistance on new concepts.
The integration of services and high availability of IT systems have become priorities for companies, and are exactly what customers expect.
The Maintenance Services based IBM hardware and software meet these requirements: it offers a portfolio of services designed to increase availability and reliability of IT infrastructure, achieve performance in line with business needs, simplify the management of computing environments and IBM multivendor.
IBM Hardware Maintenance includes support for both IBM and non-IBM products and helps to optimize the availability of system resources through qualified and experienced.
IBM offers customers predictive maintenance, preventive maintenance, identification of the source of the problem, problem determination and repair the hardware.
IBM Hardware Maintenance Services can help you:
- Getting the right support for your hardware;
- Having a single point of reference for support for both IBM and non-IBM products;
- Minimize costly downtime and protect discontinuing operations;
- Accelerate recovery.