{"id":1038,"date":"2017-01-13T16:13:00","date_gmt":"2017-01-13T15:13:00","guid":{"rendered":"http:\/\/www.info01.it\/01-informatica\/?page_id=1038"},"modified":"2017-05-08T16:38:41","modified_gmt":"2017-05-08T14:38:41","slug":"assistence-statistiques","status":"publish","type":"page","link":"https:\/\/www.info01.it\/fr\/assistence-statistiques\/","title":{"rendered":"Assistence &#038; Statistiques"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 sep-underline sep-solid fusion-title-text fusion-title-size-one\" style=\"border-bottom-color:#e0dede;margin-top:0px;margin-right:0px;margin-bottom:40px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.4;\"><h1>Assistence &amp; Statistiques<\/h1><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p><strong><img decoding=\"async\" class=\"size-full wp-image-494 alignleft\" src=\"http:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza.jpg\" alt=\"\" width=\"500\" height=\"338\" srcset=\"https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza-200x135.jpg 200w, https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza-220x150.jpg 220w, https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza-300x203.jpg 300w, https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza-400x270.jpg 400w, https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza.jpg 500w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/strong><\/p>\n<p><strong>Gr\u00e2ce \u00e0 son technique ou par des partenaires s\u00e9lectionn\u00e9s offrent 01 Mat\u00e9riel informatique et de support logiciel:<\/strong><strong><\/p>\n<p><\/strong><\/p>\n<p>Les services d&#8217;assistance technique fournis \u00e0 nos clients sont effectu\u00e9es soit par t\u00e9l\u00e9phone ou par l&#8217;interm\u00e9diaire de support \u00e0 distance, tant au si\u00e8ge du client selon le type de probl\u00e8me et une intervention urgente.<\/p>\n<p>En outre, nos techniciens vous conseillons de garder en bon \u00e9tat de votre r\u00e9seau filaire ou sans fil qui est, commutateurs et les routeurs qui permettent client \/ serveur \/ Internet dans votre entreprise. Aussi fait avec pare-feu Linux certifi\u00e9 infrastructures.<br \/>\nPartage avec les politiques d&#8217;acc\u00e8s s\u00e9curis\u00e9s d\u00e9finis par l&#8217;administrateur de disques durs, imprimantes, back-up des ressources et du r\u00e9seau, NAS, SAN, etc.<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><div class=\"text\">\n<h3>Prise en charge mat\u00e9rielle<\/h3>\n<p>La complexit\u00e9 croissante des besoins en infrastructures et les entreprises informatiques exigent une assistance technique \u00e0 de nouveaux concepts.<\/p>\n<p>L&#8217;int\u00e9gration des services et la haute disponibilit\u00e9 des syst\u00e8mes informatiques sont devenus des priorit\u00e9s pour les entreprises, et sont exactement ce que les clients attendent.<br \/>\nLe maintien des services bas\u00e9 sur le mat\u00e9riel et les logiciels IBM de r\u00e9pondre \u00e0 ces exigences: il offre un portefeuille de services con\u00e7us pour augmenter la disponibilit\u00e9 et la fiabilit\u00e9 de l&#8217;infrastructure IT, de r\u00e9aliser des performances en ligne avec les besoins des entreprises, de simplifier la gestion des environnements informatiques et IBM Multivendor.<\/p>\n<p>Maintenance du mat\u00e9riel IBM inclut le support pour IBM et non IBM produits et contribue \u00e0 optimiser la disponibilit\u00e9 des ressources du syst\u00e8me par le biais qualifi\u00e9 et exp\u00e9riment\u00e9. IBM offre \u00e0 ses clients la maintenance pr\u00e9dictive, la maintenance pr\u00e9ventive, l&#8217;identification de la source de la d\u00e9termination du probl\u00e8me et r\u00e9parer le mat\u00e9riel.<\/p>\n<p>Services de maintenance du mat\u00e9riel IBM peut vous aider:<\/p>\n<ul>\n<li>Obtenir le soutien adapt\u00e9 \u00e0 votre mat\u00e9riel<\/li>\n<li>Avoir un point de r\u00e9f\u00e9rence unique pour le soutien \u00e0 la fois pour IBM et non IBM<\/li>\n<li>R\u00e9duire les temps d&#8217;arr\u00eat co\u00fbteux et de prot\u00e9ger les activit\u00e9s abandonn\u00e9es<\/li>\n<li>Acc\u00e9l\u00e9rer la reprise.<\/li>\n<\/ul>\n<div class=\"inner\"><i class=\"fa fa-download\"><\/i><\/p>\n<div class=\"text\">\n<h4><a href=\"http:\/\/www.info01.it\/download\/IBM_ASSHW.pdf\"><br \/>\nEntretien Guide des services mat\u00e9riels et de logiciels IBM<\/a><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\"><h3>Support logiciel<\/h3>\n<p>Dans toute entreprise de toute taille, le risque d&#8217;une interruption des services informatiques est une menace tr\u00e8s s\u00e9rieuse:<br \/>\nla comp\u00e9titivit\u00e9 des entreprises et les entreprises sont de plus en plus d\u00e9pendants de la technologie, qui \u00e0 son tour se transforme en un de plus en plus complexe.<\/p>\n<p>Il est donc essentiel de garder \u00e0 jour tous les syst\u00e8mes et applications, en particulier, s&#8217;appuyer sur des professionnels de rationaliser les op\u00e9rations et r\u00e9soudre tout probl\u00e8me promptement.<br \/>\n01 Informatica Srl offre l&#8217;expertise et les ressources d&#8217;une \u00e9quipe mondiale, disponible \u00e0 la fois \u00e0 distance et sur site, et est responsable de la protection des clients avec un service efficace. Les services couvrent tous les produits logiciels de 01 Informatica Srl, aider les organisations \u00e0 accro\u00eetre la productivit\u00e9, afin de pr\u00e9server l&#8217;entreprise, \u00e9conomiser sur les co\u00fbts. Tous les mises \u00e0 jour de la loi ou des am\u00e9liorations aux programmes, par exemple, sont lib\u00e9r\u00e9s tout \u00e0 fait gratuitement.<br \/>\nC&#8217;est une fa\u00e7on plus intelligente de faire des soins pr\u00e9ventifs, la protection des infrastructures contre les menaces et les risques.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"inner\"><i class=\"fa fa-download\"><\/i><\/p>\n<div class=\"text\">\n<h4><a href=\"http:\/\/www.info01.it\/download\/TeamViewer_Setup_it.exe\"><br \/>\nT\u00e9l\u00e9charger le logiciel d&#8217;assistance \u00e0 distance (Windows)<\/a><\/h4>\n<\/div>\n<\/div>\n<div class=\"inner\"><i class=\"fa fa-download\"><\/i><\/p>\n<div class=\"text\">\n<h4><a href=\"http:\/\/www.info01.it\/download\/TeamViewer.dmg\"><br \/>\nT\u00e9l\u00e9charger le logiciel d&#8217;assistance \u00e0 distance (Mac)<\/a><\/h4>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 sep-underline sep-solid fusion-title-text fusion-title-size-one\" style=\"border-bottom-color:#e0dede;margin-top:0px;margin-right:0px;margin-bottom:40px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.4;\"><h3>Hardware Statistic depuis le d\u00e9but de l&#8217;ann\u00e9e 2014<\/h3><\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: -80px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-first\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3bafbf;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-ticket\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Nombre de tickets de support open hardware<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3697c3;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-ticket\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Nombre de tickets de support mat\u00e9riel ferm\u00e9<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#327ec7;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">min<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">D\u00e9lai moyen pour \u00e9chapper \u00e0 un billet<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3c64ae;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"100\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">H<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Nombre total d&#8217;heures d&#8217;intervention par t\u00e9l\u00e9phone \/technique \u00e0 distance de mat\u00e9riel<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-last\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#305cad;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"100\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">H<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Nombre total d&#8217;heures d&#8217;intervention avec les clients de mat\u00e9riel technique<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-3 sep-underline sep-solid fusion-title-text fusion-title-size-one\" style=\"border-bottom-color:#e0dede;margin-top:0px;margin-right:0px;margin-bottom:40px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.4;\"><h3>Software Statistic depuis le d\u00e9but de l&#8217;ann\u00e9e 2014<\/h3><\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: -80px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-first\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3bafbf;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-ticket\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Nombre de billets ferm\u00e9s de support logiciel<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3697c3;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-ticket\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Ticket di Assitenza Software chiusi<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#327ec7;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">min<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">D\u00e9lai moyen pour \u00e9chapper \u00e0 un billet<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3c64ae;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"100\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">H<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Nombre total d&#8217;heures d&#8217;intervention par t\u00e9l\u00e9phone\/t\u00e9l\u00e9commande ann\u00e9e technique de logiciels<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-last\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#305cad;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"100\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">H<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Nombre total d&#8217;heures d&#8217;intervention avec les clients des ing\u00e9nieurs en logiciel<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#428bca;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Nombre de mises \u00e0 jour d\u00e9livr\u00e9 gratuitement aux clients pour la r\u00e9paration depuis le d\u00e9but de l&#8217;ann\u00e9e 2014<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1038","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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