{"id":1061,"date":"2017-01-13T16:43:48","date_gmt":"2017-01-13T15:43:48","guid":{"rendered":"http:\/\/www.info01.it\/01-informatica\/?page_id=1061"},"modified":"2017-05-08T16:48:48","modified_gmt":"2017-05-08T14:48:48","slug":"support-und-statistik","status":"publish","type":"page","link":"https:\/\/www.info01.it\/de\/support-und-statistik\/","title":{"rendered":"Support Und Statistik"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 sep-underline sep-solid fusion-title-text fusion-title-size-one\" style=\"border-bottom-color:#e0dede;margin-top:0px;margin-right:0px;margin-bottom:40px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.4;\"><h1>Support Und Statistik<\/h1><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p><strong><img decoding=\"async\" class=\"size-full wp-image-494 alignleft\" src=\"http:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza.jpg\" alt=\"\" width=\"500\" height=\"338\" srcset=\"https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza-200x135.jpg 200w, https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza-220x150.jpg 220w, https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza-300x203.jpg 300w, https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza-400x270.jpg 400w, https:\/\/www.info01.it\/wp-content\/uploads\/2016\/12\/assistenza.jpg 500w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>Durch seine technischen oder \u00fcber ausgew\u00e4hlte Partner bieten 01 Informatica Srl, Zubeh\u00f6r und Software-Support:<\/strong><\/p>\n<p>Die technische Unterst\u00fctzung Dienstleistungen f\u00fcr unsere Kunden sind entweder telefonisch oder \u00fcber Remote-Support durchgef\u00fchrt, sowohl am Hauptsitz des Kunden nach der Art des Problems und dringende Intervention.<\/p>\n<p>Dar\u00fcber hinaus werden unsere Techniker beraten Sie in gutem Betriebszustand zu halten Ihre drahtgebundenen oder drahtlosen Netzwerk, also Switche und Router, die Client \/ Server \/ Internet in Ihrem Unternehmen zu erm\u00f6glichen. Auch mit zertifizierten Firewall-Infrastruktur LINUX gemacht.<br \/>\nGemeinsame Nutzung mit sicherem Zugriff, die der Administrator von Festplatten, Drucker, Back-up-Ressourcen und Netzwerk, NAS, SAN, etc. definiert.<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><div class=\"text\">\n<h3>Hardware Support<\/h3>\n<p>Die zunehmende Komplexit\u00e4t der IT-Infrastruktur und gesch\u00e4ftlichen Anforderungen ben\u00f6tigen technische Unterst\u00fctzung an neuen Konzepten.<\/p>\n<p>Die Integration von Dienstleistungen und eine hohe Verf\u00fcgbarkeit von IT-Systemen haben sich die Priorit\u00e4ten f\u00fcr die Unternehmen, und sind genau das, was Kunden erwarten.<\/p>\n<p>Die <strong>Maintenance Services basierte IBM Hard-und Software<\/strong> folgende Anforderungen erf\u00fcllen: sie bietet ein Portfolio von Dienstleistungen an Verf\u00fcgbarkeit und Zuverl\u00e4ssigkeit der IT-Infrastruktur zu steigern, erreichen die Leistung im Einklang mit den gesch\u00e4ftlichen Anforderungen, vereinfachen die Verwaltung von Computing-Umgebungen und IBM Multivendor.<\/p>\n<p>IBM Hardware-Wartung beinhaltet die Unterst\u00fctzung f\u00fcr IBM und Nicht-IBM Produkte und hilft, die Verf\u00fcgbarkeit von System-Ressourcen durch qualifizierte und erfahrene optimieren. IBM bietet Kunden die vorbeugende Instandhaltung, vorbeugende Wartung, Identifizierung der Quelle des Problems, Fehlerbestimmung und die Reparatur der Hardware.<\/p>\n<p>IBM Hardware Maintenance Services kann Ihnen dabei helfen:<\/p>\n<ul>\n<li>Die richtige Unterst\u00fctzung f\u00fcr Ihre Hardware<\/li>\n<li>Mit einer einzigen Anlaufstelle f\u00fcr Unterst\u00fctzung sowohl f\u00fcr IBM-und Nicht-IBM Produkte<\/li>\n<li>Minimieren Sie kostspielige Ausfallzeiten zu sch\u00fctzen und nicht weitergef\u00fchrte Bereiche<\/li>\n<li>Die Genesung beschleunigen<\/li>\n<\/ul>\n<div class=\"inner\"><i class=\"fa fa-download\"><\/i><\/p>\n<div class=\"text\">\n<h4><a href=\"http:\/\/www.info01.it\/download\/IBM_ASSHW.pdf\"><br \/>\nWartung Service Guide IBM Hardware und Software<\/a><\/h4>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\"><h3>Software Support<\/h3>\n<p><strong>In jedem Unternehmen jeder Gr\u00f6\u00dfe, ist das Risiko der Unterbrechung von IT-Dienstleistungen eine sehr ernste Bedrohung:<br \/>\nGesch\u00e4fts-und Wettbewerbsf\u00e4higkeit der Unternehmen sind zunehmend auf Technologie, die wiederum entwickelt sich zu einer immer komplexer.<\/p>\n<p>Es ist daher unerl\u00e4sslich, um auf aktuellem Stand halten alle Systeme und Anwendungen, insbesondere auf Experten zur\u00fcckgreifen, um Abl\u00e4ufe zu optimieren und alle Probleme prompt.<\/p>\n<p>01 Informatica Srl bietet das Fachwissen und die Ressourcen eines globalen Teams, sowohl in Remote-und Vor-Ort, und ist verantwortlich f\u00fcr den Schutz von Kunden mit einem effizienten Service. Dienstleistungen decken alle Software-Produkte von 01 Informatica Srl, hilft Organisationen die Produktivit\u00e4t zu steigern, um das Gesch\u00e4ft zu erhalten, Kosten zu sparen. Alle Updates des Gesetzes oder Verbesserungen an Programmen, zum Beispiel freigesetzt v\u00f6llig kostenlos.<\/p>\n<p>Es ist ein intelligenter Weg, um Vorsorge zu machen, zum Schutz der Infrastruktur vor Bedrohungen und Risiken.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<div class=\"inner\"><i class=\"fa fa-download\"><\/i><\/p>\n<div class=\"text\">\n<h4><a href=\"http:\/\/www.info01.it\/download\/TeamViewer_Setup_it.exe\"><br \/>\nDownload Remote Assistance Software (Windows)<\/a><\/h4>\n<\/div>\n<\/div>\n<div class=\"inner\"><i class=\"fa fa-download\"><\/i><\/p>\n<div class=\"text\">\n<h4><a href=\"http:\/\/www.info01.it\/download\/TeamViewer.dmg\"><br \/>\nDownload Remote Assistance Software (Mac)<\/a><\/h4>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 sep-underline sep-solid fusion-title-text fusion-title-size-one\" style=\"border-bottom-color:#e0dede;margin-top:0px;margin-right:0px;margin-bottom:40px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.4;\"><h3>Hardware Statistik<\/h3><\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: -80px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-first\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3bafbf;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-ticket\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Anzahl der Hardware-Support-Tickets offen<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3697c3;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-ticket\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Anzahl der Hardware-Support-Tickets geschlossen<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#327ec7;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">min<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Durchschnittliche Zeit, um das Ticket<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3c64ae;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"100\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">H<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Total Stunden Telefon Intervention\/remote technische Hardware<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-last\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#305cad;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"100\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">H<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Gesamtstunden der Intervention mit den Kunden der technischen Hardware<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-3 sep-underline sep-solid fusion-title-text fusion-title-size-one\" style=\"border-bottom-color:#e0dede;margin-top:0px;margin-right:0px;margin-bottom:40px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:36;line-height:1.4;\"><h3>Software Statistik<\/h3><\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: -80px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-first\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3bafbf;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-ticket\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Anzahl der Support-Ticket-Software<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3697c3;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-ticket\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Anzahl der Tickets geschlossen<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#327ec7;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">min<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Durchschnittliche Zeit, um das Ticket<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_5 1_5 fusion-one-fifth\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#3c64ae;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"100\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">H<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Total Stunden Telefon Intervention \/ technischen Remote Software<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-last\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#305cad;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"100\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">H<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Gesamtstunden der Intervention mit den Kunden von Software-Ingenieuren<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:rgba(97,158,133,0);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#428bca;padding: 6% 6% 6% 6%;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-1\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-12 col-md-12 col-sm-12\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid #619e85;\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#ffffff;font-size:50px;line-height:normal;\"><i class=\"counter-box-icon fontawesome-icon fa fa-hourglass-o\" style=\"font-size:50px;\" aria-hidden=\"true\"><\/i><span class=\"display-counter\" data-value=\"10000\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#ffffff;font-size:13px;\">Anzahl der Updates kostenlos ausgestellt, um Kunden f\u00fcr die Reparatur aus seit dem Beginn des 2014<\/div><\/div><\/div><\/div><div class=\"clearfix\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1061","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support Und Statistik - 01 Informatica Srl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.info01.it\/de\/support-und-statistik\/\" 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